Shipping Policy

 

Imperator Menswear Shipping Policy

Shipping:

Your items will be shipped approximately 2-3 days after you place the order and receive a confirmation email (excluding weekends, Mondays and Queensland public holidays). When your order has been shipped, you will receive tracking information in another notification email.

Delivery Times:

Estimated time for delivery after the parcel(s) have been shipped will be within 2-8 days within Australia. For international customers, please allow up to 4 – 6 weeks.

Postage and Handling Fees:

At this stage, all orders incur a $24.95 postage and handling fee unless waived by use of a voucher/coupon or for a replacement item covered in our Returns and Refunds Policy

Direct Shipping:

Some items are shipped directly from our suppliers and are therefore shipped using different tracking and management systems to Imperator Menswear. All incorrect orders or returns should be directed to returns@imperatormenswear.com.au for assessment and we will organise the correct or replacement items to be sent to you.

Updates to this Policy:

Imperator Menswear reserves the right to update this policy without prior notice at any time and without notice.

 

Effective 8th of April 2022